Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Title: Sales Support Consultant

Salary: £52,000 - £65,000 (Dependent upon experience)

Location: Wimborne, United Kingdom

Benefits:

• 25 days annual leave, plus 8 Bank Holidays

• Up to 12% bonus

• Contributory pension scheme - Caterpillar will double the employee's contribution up to 10%

• Contributory share scheme - Caterpillar will match 50% of the employee's contribution.

• Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase.

Relocation/ Sponsorship: Relocation Benefits Will be considered. Visa Sponsorship is not available.

Flexible working arrangements will be considered for this role, in-line with the needs of the business.

About Caterpillar Marine

Caterpillar Marine, with headquarters in Houston, Texas, offers premium power solutions for a wide range of marine applications. With decades of experience designing engines and aftertreatment solutions, Caterpillar Marine products set the standard for quality, performance, and reliability. Caterpillar is dedicated to being your service provider on the water to provide engine and operational success. With Customer Value Agreements (CVAs), customers can take advantage of an extensive array of service options that can be tailored to their specific needs. Combined with our digital solutions, a CVA can provide valuable insights to engine health and performance. The global sales and service network is ready to support customers in tug, offshore, inland waterways, fishing, governmental, dredge, ferry, and yachting wherever they are.

Job Summary –

This role will be at the forefront of Caterpillar Marine’s energy transition, leading conversations with our dealers and customers on their future needs. It will be accountable for business development of marine emissions upgrades, retrofits and repowers by leading the technical sales process with Cat Dealers and customers while also collaborating with our internal stakeholders on new products and continuous improvement.

Additional Info –

Hybrid work pattern - 3 days office or travel, 2 days remote.

Up to 15% global travel

What You Will Do:

• Lead the technical sales process with Cat dealers and customers for marine emissions upgrades and retrofits as the product and commercial support expert. Primary focus will be supporting the commercial business plan.

• Manages and acts on customer and dealer feedback.

• Consulting with the Industry team, commercial team, and dealers in developing and implementing customer solutions designed to maximize product value and price in support of the energy transition.

• Stays abreast of national, regional, and local emissions regulations and works with regulatory affairs team to inform and influence rulemaking with regional air boards and regulating bodies.

• Identifies grant and subsidy programs for emissions reduction available to customers and develops sales initiatives to promote qualifying Cat products.

• Develops and maintains go-to-market and training materials for emissions upgrades.

• Administers training to dealers, Caterpillar Sales Managers, and Deployment Champions.

What You Have:

Customer Focus : Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Level Extensive Experience

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

Level Working Knowledge:

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

Effective Communications : Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Level Extensive Experience:

.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Level Working Knowledge:

Top Candidates Will Also Have

• Marine industry experience in applicable market segments for Caterpillar Marine

• Strong ability to manage risk and ambiguity as well as be a driven self-starter

• A positive and professional demeanor will also be a significant contributor to success

• Prior experience and success in the aftermarket / services space

What You Will Get

You will be joining a high-performing team that’s leading services growth for Caterpillar Marine, with Cat dealers. When our customers win, we win.

Our transformational solutions are aimed at reducing and optimizing our customers emissions, extending the products lifecycle, reducing total cost of operation, and making it easy to do business with Caterpillar and Cat dealers. In this role, you will have the opportunity to work directly with customers, Cat dealers, and Caterpillar Fleet Managers to create the best possible customer experience.

The culture at Caterpillar is collaborative with very clear standards and values that we will never compromise on. We have a global team for a global business that is very focused on the best outcomes for our customers.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

#LI-Hybrid

Posting Dates:

April 26, 2024 - May 12, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.