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GE Healthcare MR Systems Engineer, Usability in Waukesha, Wisconsin

Job Description Summary

The MR Systems Engineer, Usability role involves leading interdisciplinary teams to define user workflows, interactions, and experiences based on a deep understanding of user-centered design principles, and customer needs of medicals devices like MR products. Usability Engineers act as key team members interacting with development/design engineers to review the usability of MR medical devices. A primarily responsibility will involve interacting with end users to create and execute usability tests which required for regulatory approval and product quality/reliability. Usability Engineers work hands on with products and spend time working through issues and helping drive resolution.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

  • Work directly with end users and business partners to capture and analyze user workflow and user experience issues, and ensure translation of user, business, and technical requirements into interaction design concepts

  • Work with new product development core teams to lead usability design and own usability-related program deliverables (Use analysis report, Use failure mode and effects analysis, etc.)

  • Work with design teams to complete formative and summative usability studies including developing study plans, scripts, and reports during new product development.

  • Provide domain expertise to participate in technical design reviews, technical discussions, and risk mitigations with focus on evaluation of design of user workflows, interactions, and experiences based on user-centered design principles and customer needs

  • Work with Quality & Regulatory teams to ensure medical regulatory requirements are integrated within the product development process

  • Serve as a local thought leader and consulting resource for all user experience issues

  • Utilize observational research, usability tests, expert reviews, heuristic evaluations, customer surveys, and other user-centered design methodologies

  • Promote a user-centered design process throughout the company and contribute to overall user experience project planning and strategic initiatives

Required Qualifications

  • Bachelor’s Degree in “STEM” Majors (Science, Technology, Engineering and Math); Cognitive Psychology, Human Computer Interaction, Human Factors; or equivalent experience

  • Demonstrated problem solving ability and use of creativity to solve user needs

  • Demonstrated experience working with a multidisciplinary team

  • Demonstrated program/project management skills

  • Demonstrated oral and written communication skills

  • Familiarity with ISO, FDA and other regulatory standards.

Desired Characteristics

  • Master’s degree in Engineering or Cognitive/Experimental Psychology with a concentration in Human Factors / Ergonomics, Human-Computer Interaction, or related field of study

  • Experience with Usability/Human Factors Work Instructions and International Standards

  • Experience in product life cycle and/or software development life cycle

  • Experience performing product design work in a highly regulated industry

  • Understanding of cultural variations and their impact on user needs

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-Onsite

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes

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