Job Description

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or developing and manufacturing life-changing therapies, we are here to support them.

Position Summary:

This is a very exciting role with the opportunity to transform and improve how we are serving our customers within Taiwan. The Senior Manager will be responsible for all in country supply chain, and commercial operations activities, leading a multifunctional and muti-division team cutting across Thermo Fisher product segments and categories, while also being a member of the Taiwan leadership team.

With full end to end ownership of order management and order fulfilment processes, a well-rounded individual with broad experience able to work effectively across multiple functionalities is preferred, driving comprehensive and balanced solutions and improvements. To succeed in this role, the ideal candidate will need to assess current state of operations, identify gaps, and put in place strategies around the organization structure, processes, and footprint required to support local GTM strategy.

Additionally, as the primary operations lead in Taiwan, a strong sense of personal and team ownership & accountability is required, whether it is solving day to day issues, developing the team and its capabilities, or driving a strong culture of compliance. Comfort dealing with high levels of ambiguity, while still being decisive and working within a very fast paced work environment will be additional key success factors.

What will you do?

Your key responsibilities (including but not limited to):

• Lead a multi functional team and department cutting across multiple supply chain functionalities such as Planning, Procurement, Customer Service, Logistics, Distribution

• Assess capability & skill gaps, and develop a strong team, putting in place the proper structure, and delegating responsibilities to key team members, empowering them with the necessary resources to do their job

• Partner with Local Commercial, Finance, Legal, Regulatory teams, and Regional/Global operations teams to ensure the appropriate supply chain and customer service infrastructure, people and processes are in place to support Taiwan GTM strategy and business aspiration, while driving a consistent customer experience

• Enable customer service teams to fully understand customer requirements and expectations, driving internal order fulfilment processes, and customer communications regarding shipment transparency, schedule, special instructions etc

• Ensure that the Taiwan country level functions and their processes are aligned and integrated across the order-to-cash process based on the defined regional and global framework

• Lead the revenue forecast and backlog management process for each division operating in Taiwan, Proactively identify and drive actions to close gaps to the operating plan.

• Implement local S&OP and planning processes which ensure proper balance between demand, supply, inventory, and warehouse capacity

• Responsible for prudent inventory management – DOS, Net $, E&O, scrapping & obsolesce

• Develop and implement mid to long term Taiwan local logistics, and warehouse strategy, including both in-house and 3PL warehouses and freight forwarders

• Cost & Business Annual Planning, accountability for OpEx, Freight & Duties, Headcount costs plan vs. actuals accountabilities

• Manage local logistics & distribution operations, optimizing costs within budget

• Embrace PPI, Drive multi-functional process optimization and digitization initiatives across quote to cash, procure to pay, and logistics processes, while ensuring common practices, disciplines, systems, metrics across divisions and functions

• Compliance (statutory, regulatory, business specific) in everything that we do in E2E Supply Chain

• Champion Quality, Safety, EHS, Cybersecurity etc., across the organization

• IT enablement, systems savvy, automation / productivity focused

• Implement, track, report, and improve upon key performance metrics such as Customer Allegiance Score, CRD Past Due, On Time In Full and On Time to Promise, Inventory Fill Rates, Working Capital, DOS, E&O, Logistics & Warehousing Cost and productivity

Qualifications:

• 10-15+ years of Supply Chain related experience, across multiple supply chain functionalities

• 5+ years of experience leading supply chain teams

• Proficiency in both English, and Mandarin

• BA/BS degree in Supply Chain Management, or Business Administration preferred. Other similar majors may be considered in conjunction with relevant on the job experience

• APICS Certification preferred; CFPIM and CSCP are highly desirable

• Experience in Life Sciences, Bio-tech, or Pharmaceutical Industry, dealing with medical devices, cold chain, dangerous goods preferred

• Experience leading and running both Demand & Supply Planning processes, implementing and executing within S&OP framework

• Demonstrated ability to effectively manage 3PL providers, and effectively manage and optimize distribution & logistics cost

• System/IT savvy, experience working with multiple ERP’s: SAP / Oracle Enterprise One (E1) preferred

OTHER SKILLS AND ABILITIES

• Compliance Champion – someone who understands and actively works to embed a culture of compliance within the team

• Strategic thinking, able to assess the big picture and formulate a short, mid, and long strategy and then execute upon the plan

• Acute Commercial & business acumen

• Effective communication, and adept at interpersonal skills

• Strong Analytical, storytelling, and influencing skills

• Very strong sense of ownership, self accountability

• High energy and the ability to thrive in a fast-paced environment

• Comfortable working in and solving problems within a matrixed organization

• Ability to work in a multi-cultural environment, at times across time zones

Benefits:

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

EEO/Reasonable Accommodation:

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.