Introduction

We are looking for an experienced Product Solution Architect to take IBM MANTA out of the office and into the virtual world!

We seek creative, ambitious, and driven people who thrive in fun and collaborative environments.

Are you ready to join us?

IBM Manta PM team plays a crucial role in both the sales process and deployments and in bringing customer feedback back to the Product. Together with the sales, customer success, professional services, and engineering teams, we work closely with potential and existing customers. Our goal is to assist other customer-facing teams in validating/designing the functional and technical solutions to meet customers' goals and position the value of IBM MANTA in their environment.

Your Role and Responsibilities

• Work with software and services sales representatives during the sales process, guiding technical sellers in performing technical and product demonstrations (primarily remote, occasionally in-person);* Work with customer success managers during the post-sales process, guiding them on the best approach to deploy Manta for the customer;* Work with expert labs and partners during the pre-and post-sales process, guiding them on how to design and implement lineage and metadata harvesting for parts of their environment that are not covered by the product OOTB or design solutions using Manta* Help articulate solution value during trials and POCs by guiding the prospect through the process of installation, configuration and troubleshooting of potential issues;* Find creative solutions for integration with technologies that are not supported OOTB;* Actively contribute to the product roadmap: collecting feedback, improvements and feature requests from customers and prospects, and passing those to the product and the development team;* Document best practices and advanced configurations in KB and How-To articles;

Required Technical and Professional Expertise

• Bachelor's degree

• Minimum 4+ years of work experience in data or metadata space.

• Familiarity with data management concepts.

• Minimum 4+ years of work experience in customer-facing roles (technical account manager, customer success, technical sales)

• Strong data-related technical understating of typical customer's environment - APIs, Databases, ETL and Reporting tools;

Preferred Technical and Professional Expertise

• Hands-on experience with any of the following - SQL, Python, APIs, Data Integration or Reporting tools

• Ability to quickly orient yourself in new environments;

• Troubleshooting and log investigation;

• Troubleshooting integration issues across multiple applications/technologies;

• Ability to conceptualize and apply learned experience in other scenarios;

About Business UnitIBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.