Customer Service Advisor

Job Req ID: 33035

Posting Date: 7 May 2024

Function: EE Contact Centres

Unit: Consumer

Location:

Plymouth Contact Centre, Plymouth, United Kingdom

Salary: 23,504.00

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skillsyou’vebuilt up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE.

Why not use your skills to make a difference and join our Billing Team in Plymouth We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind.We’rehere to support you in being successful, meaningwe’lldo everything we can to make sure youdon’tmiss that appointment, or can look after your family in an emergency. Just a few wayswe’redoing this include giving you the opportunity to schedule your own breaks and banking time, and theoptionof occasional home working.

What’sin it for you?

• A great starting salary of £23,504rising to £24,064after9months of being here, plus incentives andbonuses

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.

• Support in carving your own career path. We are passionate about developing our people andwe’llsupport you to achieve the career you want.

• Volunteering days, so you can give back to your local community.

• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that,we’vegota great teamculture, meaningfulsupportand tailored training to help you build a lasting career. What are you waiting for?