Integration Engineer and L3 Support

General Information

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City

Mississauga, Toronto

State/Province

Ontario

Country

Canada

Department

Design & Development Engineering

Date

Thursday, April 25, 2024

Working time

Full-time

Ref#

20032344

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Design & Development Engineering

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

43,860

Annual Base Salary Maximum

87,720

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers (https://www.xerox.com/en-us/jobs) . If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search (https://xerox.avature.net/en_US/careers) .

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Overview:

Technology and Process: Be able to support a wide range of technical platforms, approaches and processes in the within Document management, digitization and B2B/B2C solutions: Analyze and document highly complex technical solutions to meet the needs of an assigned project.

• Program Modules, Data Interfaces and System Integration: support complex technical program

• System Support: Support production environment (including all existing extensions, interfaces, modifications and reports) analyze urgent problems that occur and conduct root caused analysis. Be able to occasionally work out-of-office hours for urgent support needs

• Able to handle Incident, problem management and driving root cause analysis.

• Provide technical and functional knowledge, guidance and support to other Systems Analysts and application support

General Knowledge & Skills:

• Computer science university Degree or equivalent experience.

• Be able to raise applicable, relevant technical and process questions on situations that do not have any indicators for direct answers. We need a person with capability to raise questions that could result-in process improvement.

• Progressive experience and expertise that demonstrates mastery in knowledge and capability to apply this knowledge, which typically comes with up to 3 years hands-on experience.

• Demonstrated ability to work under pressure; manage client expectations well and be able to work on several projects simultaneously.

• Be able to drive internal and or client meetings.

• Able to create and present solutions.

• Able to work independently and have mentoring / leading skills.

• Able to learn new technology and solution methodology efficiently.

• English required, English and French preferred

• Must be eligible for Canadian Security Clearance

Technical Knowledge and Skills:

• In-depth Hands on experience with the current versions of SQL, PL/SQL, .Net, C#, OCR/ICR imaging technology, Imaging and workflow technology. HTML, Python, ETL and or RPA technology

• In-depth Knowledge of data architecture, data modeling and information system development methodologies

• Experience with Cloud infrastructure

• Working Knowledge with middleware-based cloud integration technology

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Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.