Description

Pan EU Fulfillment by Amazon (FBA) revolutionizes the way our Selling Partners (SPs) reach European customers, through the different Marketplaces (MPs) available in Europe. We are looking for an dynamic, experienced and innovative Manager, coordinating all the global Account Management team to simplify SP management, unifying the experience for the 9 current MPs. Possible locations can be Luxembourg, London, Berlin, Paris, Milan or Madrid. A successful Manager of Account Managers must be able to lead managers of teams spread globally without necessarily line reporting. Needs to be comfortable in synthesizing processes and country nuances and be able to influence internal/external partners at all levels of the organization. In close collaboration with the Pan-EU team and other global leaders, this role will define the strategy, initiatives and execution plans to make PanEU FBA the default way of selling through FBA in Amazon, listing selection in all EU marketplaces and placing locally the inventory of Pan-EU products to improve our selection and delivery speed to Customers across EU.

This role is your chance to make history, perfectly aligned with Amazon's core value to be the most customer-centric company on earth, building the place to find and buy anything online across the globe.

Key responsibilities:

• Own the strategy and direction of Pan EU FBA account management for the 5 European teams (DE, UK, FR, IT, ES) and the coordination with global teams (CN, IN, US, Rest of World).

• Owns the Pan EU FBA new SP adoption goal and and the share of SP commitment to the Pan EU program.

• Responsible for the improvement of SP experience, drives actions to positively impact SP behaviour, ensuring the Voice of Seller feedback is incorporated in our processes.

• Liaise with Product owners and Tech teams to enhance the Pan-EU FBA tools and products, in order to drive placement expansion, inventory and selection listing optimization.

• Owns go-to-market and expansion planning for new and existing Account Management modules

• Provide leadership with insights and recommendations to further improve program adoption.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

• University degree

• 5 years+ of professional experience including in product management, and/or program management, and/or business consulting

• Able to influence and align global diverse stakeholders; Skilled in communication

• Adept analytical skills. Ability to interpret large amounts of data and make sound business judgments and recommendations

Preferred Qualifications

• MBA or MS qualification

• Experience in E-Commerce, product marketing, or entrepreneurship.

• Proficiency in SQL and other statistical analysis tools

• Ability to think strategically and creatively whilst also executing operationally with high attention to detail and operational excellence.

• Able to work in a diverse team

Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy/eu ) to know more about how we collect, use and transfer the personal data of our candidates.

We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.

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&ltbr/>&ltbr/&gtAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).