Microsoft’s Cloud business is experiencing explosive growth, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth. Our mission is to deliver the world’s computer with an industry-leading supply chain. CSCP is responsible for strategic sourcing, customer demand forecasting, capacity planning and management, supply chain planning and execution, capacity provisioning, and decommissioning and dispositioning of datacenter assets worldwide.

We have an exciting opportunity in the Cloud Sourcing, Spares, Sustainability and Security organization. We are looking for an experienced Program Manager to deliver strategic initiatives and continuous improvement efforts with the highest impact to the organization, our partners, and suppliers. You will collaborate closely with stakeholders, business leads, IT, and architecture leads to ensure that business outcomes are prioritized and successfully delivered. This role requires strong communication and change management skills to drive, integrate, and sustain process and system transformations across the organization and our supplier network, onboarding them to new processes, systems, and tools.

Responsibilities

• Collaborate with project teams and IT to understand business requirements

• Work with individual project teams and test lead to develop UAT approach and provide support in setup of UAT.

• Coordinate and write test documentation including test plans, test scripts and report on findings

• Ensure adequate test coverage and independent review of test scripts

• Track setup of requirements for UAT and ensure that the test environment and data are ready for testing

• Triage reported defects and problem solve when issues are found, collaborate with team members for solutions/mitigation plans

• Coordinate tracking of UAT progress and results management and report on the status and issues of UAT to the program stakeholders.

• Coordinate resolution and retest of defects and ensure that the test results are documented and approved by the end users.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 7+ years experience in Engineering, Operations, Project Management, or Programming

• OR Master's Degree in Computer Science, Management Information Systems, Engineering, or related field AND 6+ years experience in Engineering, Operations, Project Management, or Programming

• 3+ years of experience in software testing, UAT, or quality assurance.

Preferred Qualification:

• 5+ years of experience in software testing, UAT, or quality assurance.

• Skilled at testing and onboarding processes and methodologies.

• Excellent communication, collaboration, and problem-solving skills.

• Lean Black Belt certification

• PROSCI Change Management certification

• Proven track record of cultivating trusted partnerships, fostering collaboration across teams, coordinating multiple timeline and timezones, and successfully managing complex, cross-disciplinary projects

• History of developing trusted partnerships, collaborating across teams, coordinating multiple timelines, and managing complex, cross discipline projects.

• Possess functional expertise and hands-on experience in supply chain management, encompassing sourcing, planning, and execution processes.

• Familiarity with prevalent industry methodologies, processes, and tools utilized in business roadmap management, ROI realization, and OKR (Objectives and Key Results) development.

• Possess strong executive-level communication skills, capable of simplifying complex information for clear understanding.

• Demonstrate strong business and finance acumen, with the ability to think strategize strategically

• Demonstrate proficiency in communication, interpersonal relations, and presentation skills

• Capable of distilling complex concepts into engaging content accessible to diverse audiences

• Demonstrate adept critical thinking skills and the capacity to navigate and resolve ambiguous situations effectively.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .