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Carrier Manager- Customer Service(Quality) in Hyderabad, India

Country:

India

Location:

No. 7-1-617 /A, 615 and 616 in Sy. No. 238 (p) and Sy. No. 242 (p), Ameerpet Village, Floor 2, Unit 1 & 2, Imperial Tower, Hyderabad, Telangana, India

Role: Service- Quality

Location: Hyderabad, India

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This role will be responsible for enhancing customer information, communications, and documentation to improve service levels, working with Sales, Supply Chain, and other groups as needed.

Key Responsibilities:

  • Able to check the quality of the product supplied by us if any deviation has to take up with factory.

  • Able to handle customer by submitting all types of technical queries.

  • Able to Prepare, Validate and submit all type of RCA with 5 why's and 8D reports as requested by customer.

Minimum Requirements:

10-15 Years of experience in AWS, controls

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Make yourself a priority with flexible schedules, parental leave

  • Drive forward your career through professional development opportunities

  • Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way .

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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