Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Club Manager BUSINESS TITLE: Assistant Club Manager JOB SERIES: 1101 PAY LEVEL: NF-03 INTRODUCTION: This position is located within MCB Camp S.D. Butler, Marine Corps Community Service (MCCS) Division, Business Operations Branch, Food Beverage and Entertainment Section. The position serves as the Assistant Club Manager and provides support and assistance to the Club Manager. The primary function of the position is to assist the manager in ensuring the overall efficiency of club operations and that our world customer service is maintained. The incumbent oversees all areas of food & beverage preparation and customer service, as well as facility maintenance and appearance to ensure measures are in place that promote both quality and efficiency. DUTIES AND RESPONSIBILITIES: As the Assistant Club Manager, the incumbent assists the manager in directing the entire club operation to include food service, bar, lounge, game room (applicable to Surfside, Ocean Breeze, Taiyo Steak House, Palms and Beachhead), plus entertainment and special command functions/ private banquets. Incumbent assists in the planning and directing of the club operations as well as ensuring that club's policies, regulations and controls are observed. Is responsible to the manager for all matters pertaining to the booking of private functions, serving club members and guests. Recommends and plans menus with/to the party host. Assists the manager in assigning duties and supervision of all employees to include the proper scheduling of employees to maximize productivity and financial stability. Ensures that all cost controls and cash handling procedures are maintained at all times. Inspects the operation to ensure that employees follow sound sanitation practices, food & beverage handling and safety procedures. Assists the manager in conducting training programs for club employees on a periodic basis. In the absence of the manager, the incumbent is responsible for all aspects of the entire club. Those functions are such as but not limited to the receipt, safe keeping and accountability of club funds and reports as required. Ensures the provisions for all menu ingredients are available for the preparation of the menu. This includes overseeing stock controls and the preparation and submission of requests for all supplies and equipment to the appropriate source. Ensures that receipt of said supplies and equipment is done correctly. This is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point of contact for help when problems arise. Develops and ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with 'Return To Work' program initiatives, and following up on employee well being. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications MINIMUM REQUIREMENTS: Must be at least 20 years of age. Must have a minimum of three years managerial experience in a club, food or hospitality related operation and/or educational equivalent. Must be able to accommodate a flexible work schedule to include weekends, holidays, and night time. Must have knowledge and understanding of retail / business practices such as budgeting, inventories and cost controls. Must possess friendly social skills and be able to interact with the customers on a daily basis. Must complete Cash Handling Training Course before handling funds and Refresher Course once per year. Must be able to complete Controlling Alcohol Risks Effectively (C.A.R.E) Instructor training to assure serving alcohol responsibly. Demonstrated ability to supervise subordinate employees, provide work direction to other employees, and resolve problems or dispute within the activity. Advance knowledge of Microsoft Office software and applications including Microsoft Word, Excel, Access, and PowerPoint. Must be able to complete USNH PIC (Person In Charge) and or Servesafe Food Manager training. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.